FAQ

FREQUENTLY ASKED QUESTIONS (FAQ)

What if my order arrives damaged?
Contact support with your order number and photos. We’ll replace damaged items.

Can I return my order?
No. Due to research safety regulations, returns are not accepted.

Do you issue refunds?
Refunds are reviewed on a case-by-case basis.

Are PeptiVant products safe for human use?
No. All products are for research use only and not FDA-approved.

Why are products labeled “Not for Human Consumption”?
Because they are intended strictly for laboratory research.

Do you provide usage instructions?
No. Researchers must follow their own institutional protocols.

Where do you ship?
Within the United States only.

How fast is shipping?
Orders typically ship within one business day after approval.

Who can purchase from PeptiVant?
Qualified researchers, laboratories, institutions, and authorized businesses only.

If your question isn’t covered above or you need further assistance, please reach out to our support team:

EIN (Taxpayer Id): 94-2767261 9950 Horn Rd Ste 5 Sacramento, CA, 95827 United States

2520 Stagecoach Rd, Placerville, CA 95667